Irish businesses risk facing penalties as the European Accessibility Act (EAA) comes into effect on 28 June. The law mandates that websites, mobile applications, e-commerce platforms, and other digital services must be accessible to people with disabilities.
The EAA applies to all businesses offering digital products or services within the EU, including ticketing machines and e-books. Companies that fail to comply may face fines and legal action.
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Low awareness and readiness among businesses
Digital Business Ireland (DBI) has warned that many businesses are unprepared. Its recent survey found that 49% of Irish businesses are unaware of their responsibilities under the law. Among those who are aware, only 35% have taken steps towards compliance.
More than 90% of surveyed businesses admitted they have not allocated any budget for accessibility improvements.
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Support tools and industry response
To help businesses prepare, DBI has published a digital accessibility guide in partnership with web design company New Graphic. The organisation has also hosted free webinars aimed at small and medium-sized enterprises (SMEs), providing practical advice on how to meet the requirements.
DP Fitzgerald, national spokesperson for DBI, said the new law should be seen as an opportunity to build inclusive digital platforms.
“Irish businesses have only days left to ensure their digital platforms are accessible. But this is about more than compliance—it’s about creating inclusive digital spaces where everyone can engage fully, including people with disabilities,” he said.
Fitzgerald added that accessible websites often lead to a better user experience and wider customer reach.
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Call for government support
DBI has raised concerns about the lack of public support to help small businesses adapt. Fitzgerald called on state agencies to step in before the law takes effect.
“We’re calling on the government to launch an urgent awareness campaign and to make financial supports, such as the under-used Grow Digital Voucher, more accessible to SMEs. Without support, many businesses risk falling short of the new EU standards,” he said.
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Final days to comply
With the 28 June deadline approaching, all businesses that serve EU customers must take immediate action to ensure their digital services are accessible. Failure to do so could result in penalties and lost opportunities for engagement with a wider audience.
